We are seeking an experienced Program Manager to provide leadership and oversight for a large-scale federal IT modernization program supporting the Center for Medicare and Medicaid (CMS). The Program Manager will be responsible for ensuring all program objectives are achieved on time, within scope, and within budget, while maintaining high standards of quality and compliance with federal regulations and TRIA delivery practices.
The ideal candidate has extensive experience managing complex federal IT programs, collaborating with multiple stakeholders, and leading diverse technical and functional teams in support of mission-critical systems.
Basic Requirements
- Bachelor's degree in business, finance, or a related discipline with a minimum of 15 years' experience supporting U.S. Government contracts and customers and/or project management in other industries, OR Master's degree in business, finance, or a related discipline with a minimum of 13 years' experience supporting U.S. Government contracts and customers and/or project management in other industries.
- Business Acumen: The ability to apply knowledge, insights and understanding of business and financial concepts, tools, and processes to the benefit of program decisions, actions, and performance.
- Capture Management: Insight into customer technical and business (financial, political, cultural) requirements and the ability to shape customer expectations with a solution that satisfies their needs and is advantageous to the company.
- Program Growth: The ability to recognize and respond to customer needs to develop additional sales supporting organizational objectives.
- Customer Intimacy: Consistently available to seek and incorporate input from customers and understand their expectations. Demonstrates commitment and energy to meet customer needs. Builds strong relationships with strategic partners and key suppliers. Guides program team and support functions on how to satisfy customer expectations.
- Proposal Management: The ability to define proposal strategy, lead proposal teams, analyze and shape RFPs, produce and deliver winning proposals, effectively track and incorporate Review Team comments and findings, and manage post-proposal submittals (orals, finding responses).
Preferred Qualifications
- Communications: The ability to manage communications with stakeholders through organized processes to ensure that program information is defined, collected, shared, understood, stored, and retrieved in a manner that effectively meets program and stakeholder needs.
- Issue & Problem Resolution: The ability to identify and address program impacts through a systematic, proactive approach to issue and problem resolution that identifies, communicates, monitors, and promptly resolves conflicts across all levels of the program.
Roles & Responsibilities
- Cultivating customer relationships and intimacy to develop further opportunities within the customer community.
- Developing new business opportunities through long-term strategic planning, capture planning, and development of proposals and business plans.
- Establishing a program organization that effectively addresses customer requirements and incorporates the necessary internal and external sub-organizations.
- Leading and directing cross-functional Integrated Program Teams (IPT) to meet program cost, schedule, and technical performance objectives.
- Measuring and reporting program performance.
- Delivering presentations to customers, executive management, and other program stakeholders.
- Participating in the negotiation of contracts, contract changes, specifications, operating budgets, schedule milestones, and key terms and conditions.
- Establishing design concepts, criteria, and engineering efforts for product research, development, integration, and test.
- Creation, review, and finalization of the program Statement of Work.
- Identification, distribution, tracking, and completion of program requirements.
- Establishment and management of the program and subordinate baselines.
- Development and adherence to budget baselines utilizing Earned Value Management (EVM) or similar cost & schedule control methodologies and tools.
- Identifying, allocating and managing program resources, including workforce planning.
- Managing suppliers to meet program objectives.
- Adherence to all internal processes, policies, and applicable industry standards.
- Ensuring program team understands and adheres to contract scope, and manages change through control board activities.
- Development and adherence to master plans and schedules.
- Conducting thorough risk & opportunity management practices including identification, mitigation, and realization.
Public Trust Clearance: This role will require the hired candidate to go through public trust clearance. A minimum of 3 years of stay in the U.S. within the last 5 years is required to be eligible to qualify for public trust clearance sponsorship.
Question
Tell me about yourself.
Thank you for the opportunity to speak with you today. I am a Technical Program Management Leader with over 18 years of experience orchestrating large-scale, cross-organizational digital transformations across Federal agencies like Public Sector Health (PSH) and Environmental Protection Agency (EPA), and Commercial sectors including FinTech, AdTech, and global cloud infrastructure.
Leadership & Program Management
I have led large portfolios, managed contract changes, aligned technical teams, and built Centers of Excellence that improved execution, governance, and visibility into key milestones.
Technical Background
Technically, my background spans cloud-native architecture across AWS and Azure — managing programs related to modernization, migration, platform engineering, cybersecurity, and delivery of AI and large language model solutions in highly complex, regulated environments.
Common Theme
The common theme in my role is helping turn complex engineering plans into clear, well-managed delivery outcomes that stay aligned with agency priorities, security expectations, and regulatory requirements across environments such as HHS, CMS, and EPA.
Fit
Where I think my background fits well with your organization is my experience leading complex federal programs from planning through delivery — managing SOW commitments, budgets, change control, and coordination across cross-functional teams. Two examples demonstrate how I bring that leadership discipline into high-stakes federal environments.
Example 1 — Optum / CMS Federal Data Services Hub
At Optum, I served as Program Manager for the CMS Federal Data Services Hub supporting Affordable Care Act programs — a high-visibility federal healthcare initiative requiring secure, compliant AWS-based platform delivery. I led cross-agency technical execution and integration across more than seven federal entities, including IRS, DHS, SSA, and VA, enabling secure, real-time data exchange while maintaining federal health security and compliance standards. The result was zero-downtime operations and a mission-critical eligibility capability that supported healthcare access for more than 16 million citizens.
Example 2 — Capital One (Current Role)
In my current role as Director of Program Management at Capital One, I led enterprise-scale cloud modernization and cybersecurity execution across 11 cross-functional organizations.
- Led a cloud account modernization initiative that migrated more than 2,100 high-risk applications from legacy AWS account structures into a secure, governed, multi-account AWS architecture.
- Established an Internal Developer Platform for 5,000+ engineers — a standardized, self-service capability for infrastructure, deployments, security controls, and operations via Kubernetes-as-a-Service across 300+ production clusters. By embedding automated security, compliance, and governance controls into delivery workflows, I helped sustain a 99%+ compliance rate while reducing application deployment lead times from two weeks to under 45 minutes.
Closing
Ultimately, my strength is taking complex, high-risk technical programs and turning them into stable, secure, and well-managed operations. I am very excited about the opportunity to bring this blend of multi-domain technical depth and disciplined federal program management to your organization to help drive your public sector health and digital transformation portfolios forward.